Shipping Information

We ship all of our orders from our Global Warehouse. Shipping times and cost can depend on where you are located. Please see the below estimated shipping times and costs.

Australia & NZ Shipping Information

Shipping to Australia and New Zealand can take 7-10 Business Days.

Our warehouse can take 1-3 Business Days to process an order.

Expected delivery time for Australia and New Zealand, is 10 Business Days.

Orders Above $80 - Shipping is FREE

Orders Below $80 - Shipping is $12.00

 

United States and North America

Shipping to North America can take 5-7 Business Days.

Our warehouse can take 1-3 Business Days to process an order.

Expected delivery time for North America, is 8 Business Days.

Orders Above $80 - Shipping is FREE

Orders Below $80 - Shipping is $12.00

 

Rest of The World

Shipping to The Rest Of The World can take 10-12 Business Days.

Our warehouse can take 1-3 Business Days to process an order.

Expected delivery time for The Rest of The World, is 14 Business Days.

Orders Above $80 - Shipping is FREE

Orders Below $80 - Shipping is $12.00

 

General shipping information:

Public Holidays

Shipping days do not include public holidays.

Sales Periods

There may be a delay of up to 2 days during our sale periods.

Order Tracking

Once you receive your shipping confirmation email you can track your order by clicking the link in the email, or go directly to your account.

Custom and Duty charges

Deliveries to countries outside Australia might incur customs or import taxes/ COD fees. Unfortunately, since we don't have any control over these charges, we can't cover them for you.

Lost & Damaged Parcels

The Project Store Pty Ltd will not be liable for lost or damaged parcels. Please make sure you read our terms and conditions and considering purchasing shipping insurance at the checkout, if it is right for you.